Grievance Redressal and Privacy Rights
Last updated: October 2026
FutureGraph aims to resolve service and privacy concerns fairly and promptly. Complaints should contain sufficient information for us to identify the customer/account and understand the issue, but should not include passwords, OTPs or full Aadhaar details.
7.1 Grievance Officer
Chinky Jindal
Director and Grievance Officer
FutureGraph India Private Limited
Email: grievance@wealthgullak.com
Address: 1204, 12th Floor, R.G. Trade Tower, B-7, Netaji Subhash Place, Pitampura, New Delhi - 110034
7.2 Privacy requests
For requests relating specifically to access, correction, updating, consent, deletion, communication preferences or other personal-data matters, write to privacy@wealthgullak.com. Requests may also be submitted through any privacy control provided in the app.
7.3 What happens after you contact us
1. We acknowledge and record the complaint/request and may ask for limited information needed to verify the correct account.
2. We review the issue with the relevant internal team and, where required, Wylth, BSE/RTA, AMC, product partner or another service provider.
3. We will endeavour to resolve a grievance within 30 days of receipt, or within any shorter period required by applicable law. Where a third-party record is required, we will coordinate with that party within the applicable timeline.
4. If you remain dissatisfied, you may use any statutory, regulatory, product-provider or dispute-resolution mechanism available under applicable law.
Where the applicable provisions of the Digital Personal Data Protection Act, 2023 are in force and apply to the request, the rights and grievance process under that law will also be available, including recourse to the Data Protection Board of India in accordance with the Act and Rules.
We will use the details submitted in this request to verify your identity, locate the relevant account/data and respond to the request. Please do not submit passwords, OTPs or full Aadhaar details. Some financial, KYC, transaction, audit or cybersecurity records may need to be retained even after account closure or a deletion request where required by law.